Applause (www.applause.com) is looking for a freelance UX researcher to work remotely with Applause and Applause customers.
Applause is the global leader in digital experience quality and provides testing, feedback and insights offerings.
Work with customers to understand their product and goals for the UX study
Define user scenarios, tasks and questions
Work with the Applause project manager to define participant profiles
Run moderated studies (remote or in-person)
Administer remote unmoderated studies (survey and video)
Analyze session results (qualitative and quantitative)
Create and present a custom report that delivers compelling insights and provides actionable feedback to guide the customer’s product and design decisions
3+ years in user experience and UX research
A degree in human factors, psychology, social sciences or a related field
Experience in moderated and unmoderated qualitative research methods
Experience in quantitative research methods
Comfortable planning, scoping, conducting and communicating research
Native or near-native speaker of English
Great communicator who is comfortable interacting with marketing and business people, designers and engineers
Comfortable working remotely from your home
Available during U.S. business hours to participate in customer calls and reply to customer emails in a timely manner
Preferably some B2B experience in addition to your consumer-oriented experience
Preferably some interaction design background
This is a project-based opportunity. Once you are part of our freelance UX researcher team, we will reach out to you when a project becomes available. This is not a full-time position or a contract position with a specific number of hours per week. If only interested in full-time or contract positions, please do not apply.
If interested, please email idebleecker at applause dot com.