IxDA-Austin

Using Online Communities to Harvest Ideas, Decrease Support Costs and Kick-Start Loyalty

Event Details

Using Online Communities to Harvest Ideas, Decrease Support Costs and Kick-Start Loyalty

Time: January 18, 2011 from 7pm to 9pm
Location: National Instruments (Building B)
Street: 11500 N Mopac Expwy
City/Town: Austin, Texas 78759-3504
Website or Map: http://www.ni.com/contact/map…
Phone: 979-699-2828
Event Type: panel
Organized By: Erin Lynn Young
Latest Activity: Jan 18, 2011

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Event Description

National Instruments has won awards for the way it has built user feedback into the development process for its flagship product. The company invites users to submit features and rate others' submissions, collects feedback about new technologies before they're ready for release and actively measures the success of their co-innovation.

In this panel, we'll bring folks together from Community, Product Management and IT teams to teach us how they're doing it - and how they're measuring it. Panelists include:

The panel will be moderated by Erin Lynn Young of IXDA. Submit questions to erinlynnyoung@gmail.com.

 

After the Event

Stick around to enjoy refreshments donated by NI. Hiring managers from strategy and design teams will be on hand.


Learn More

Check out the NI submission to the 2010 Forrester Groundswell Awards, a competition in which NI was awarded for Embracing Customers.

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Comment by Tori Breitling on January 4, 2011 at 11:57am

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