Time: June 26, 2012 from 6:30pm to 8:30pm
Location: The Advisory Board
Street: 12357-C Riata Trace Parkway Bldg 7, Suite 100
City/Town: Austin, Texas 78727
Website or Map: https://maps.google.com/maps?…
Event Type: lecture
Organized By: Erin Lynn Young
Latest Activity: Jul 5, 2012
As services become more interconnected across channels, devices, time, and space, mapping the human experience helps to ensure that every occasion where your organization touches or connects with a person’s life is appropriate, relevant, meaningful, and endearing.
In this lecture, you'll learn:
- a framework for creating experience maps that orchestrate touchpoints and their channels
- activities that feed the map so that it tells a tangible story
- the key elements of a useful and actionable map
- how to define the characteristics of your mapped touchpoints
Chris Risdon currently designs digital products and services for Adaptive Path in Austin, Texas. He has worked with digital media since 1996.
He is a multidisciplinary designer with an MFA in design and experience in information architecture, interaction and communication design. He is also a type designer, and an an adjunct professor in interface design at ACC.
Refreshments will be provided by our host, The Advisory Board.
Crimson, a software division of The Advisory Board, is currently looking to fill several UX positions in Austin.
• The Advisory Board
• Austin IxDA