A Panel Discussion on User Research Technologies

What technologies do you use in user research? How do you best leverage these technologies?

Join us for a panel discussion where we will discuss technologies such as Silverback, ClickTale, WebEx, VMware, Morae and UserVue. Their strengths and weaknesses will be covered as well as the impact they had on the research findings, with the clients, and with the designers.

Come hear our panelists share their experiences, and come share your own. There will be plenty of time for open discussion.

PANELISTS

Amy L. E. Jones is Senior User Researcher at Convio, Inc, a software as a service company serving the nonprofit community. She is also a co-founder of AustinUX, a loose affiliation of user experience professionals in Austin area. As a user researcher, Amy sees her primary job as creating a sense of empathy between those who build software and those who use it.

Will Meurer is a UI Developer for Mumboe, where he does user research, interaction design, and UI implementation. He previously worked for Idera, in Houston, TX, and earned an MS in Information Studies from the UT Austin School of Information.

Tanya Payne currently holds the role of usability test lead at OpenText (was Vignette). She holds a Ph.D. in Cognitive Psychology and has worked in the usability profession for around 15 years where she’s worked as a consultant, contractor and permanent employee for hardware, software and telco companies.

AGENDA
7:00-7:30 Arrival and networking
7:30-9:00 Panel and Open Discussion

Parking: Parking is available on the street ("Pay Station" spaces and metered spaces are free on weekdays after 5:30pm) and in nearby surface lots and garages. Street parking on Brazos between 4th & 6th, on 7th Street, and on San Jacinto between 7th and 5th are good bets. Also see the map of Public Parking in Downtown Austin on Texas Coworking’s site.